Key fact statement

KEY FACT STATEMENT ON OUR PRODUCTS & SERVICES

FOREIGN CURRNCY EXCHANGE

 Foreign Currency Purchase & Sale
 Country  All Countries except certain countries. *
 Payout currency  USD, EUR, GBP, AUD, CAD and all other permitted currencies
 Mode  Cash, Online Deposit, Cheque
 Charges
 Type of charge  All charges by Customer only
 Taxes on Charges  All Charges are excluding VAT
 Charges  Min: AED 3.00, Max: AED 5.00
 Delivery timelines  Immediately on receipt of funds from customer

* Purchase and sales of Foreign Currency from sanctioned countries are not permitted.

REMITTANCE PRODUCTS

Our remittance products ensure that the customer gets the remittances to their recipients across the globe in a safe,
fast and guaranteed manner. The following are the remittance services offered by us:-

1) Bank Transfer

2) Cash Pickup

3) Credit to mobile wallets

 Bank Transfer
 Country  All Countries across the globe. *
 Payout currency  INR, PKR, BDT, PHP, LKR, EGP, USD, EUR, GBP, AUD, CAD and all other permitted currencies
 Mode  Through various partners
 Charges
 Type of charge  All charges by Customer only
 Charges  Details regarding product and corridor wise charges are displayed in our website and branches.
 Delivery timelines  As per the value date chosen.

* Remittances are not permitted to sanctioned countries.

 

 Cash Pickup
 Country  All Countries across the globe. *
 Payout currency  INR, PKR, BDT, PHP, LKR, EGP, USD, EUR, GBP, AUD, CAD and all other permitted currencies
 Charges
 Type of charge  All charges by Customer only

On Beneficiary on selected corridors

 Charges  Details regarding product and corridor wise charges are displayed in our website and branches.
 Delivery timelines  Instant or Maximum of 48 hours depending up on beneficiary  country

* Remittances are not permitted to sanctioned countries.

 Credit to Mobile Wallets
 Country  Bangladesh, Pakistan, Philippines and African countries
 Payout currency  BDT, PHP, PKR and African currencies.
 Charges
 Type of charge  All charges by Customer only

On Beneficiary on selected corridors

 Charges  Details regarding product and corridor wise charges are displayed in our website and branches.
 Delivery timelines  Instant

 

 WPS
 The Wages Protection System (WPS) is implemented by the Central Bank of the UAE (CBUAE) to provide a Safe, secure, efficient and
robust mechanism to streamline the   timely payment of wages to Employees.
 The Exchange can felicitate WPS services in all Emirates (Except Umm Al Quwain and Fujairah) and approved Freezones by the Central bank of the UAE.
 Payout Mode  Credit to Bank account

Credit to ATM card (Open and closed loop cards)

 Charges
 Type of charge  All charges by Employer only

Charges for value added services on ATM cards will be on the Employee.

 Charges  For detailed charges, visit our nearest branch.